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Quality Management

Quality Management
QUALITY MANAGEMENT DIRECTOR
Zeliha CİHAN

QUALITY MANAGEMENT UNIT ACTIVITIES
To follow the studies towards corporate goals and objectives.
To ensure the coordination of the studies carried out within the framework of SKS.
Self-evaluations. to manage.
To manage the processes related to the Safety Reporting System.
To manage the processes related to risk management.
To manage the Corrective and Preventive Action process.
To manage the studies for measuring patient and employee satisfaction (such as survey applications, evaluation of survey results, improvement works for survey results, receiving patient and employee feedback).
Management of documents within the framework of SKS To ensure.
To manage processes for quality indicators.
To participate as a member in committees determined within the framework of SKS.
To work in accordance with the central mission, vision and goals.

COMMITTEES
Patient Safety Committee
Employee Health and Safety Committee
Training Committee
Facility Safety Committee
Infection Control Committee

TEAMS
White Code Team
Blue Code Team
Pink Code Team
Patient Feedback Evaluation Team
Employee Feedback Evaluation Team
Rational Medicine Team
Building Tour Team
  • Our Quality Policy
    By providing the best diagnosis and treatment service to our patients, increasing their quality of life, and prioritizing patient safety and satisfaction, their sensitivity and privacy

    Quality Management System studies in our institution are accepted as an activity that must be carried out by all units and all employees. In this direction, to organize trainings for all employees about the quality management system and to encourage the participation of employees in quality studies, to provide health services in line with current quality standards, to follow current standards and sample applications,

    To make improvements to the problems and disruptions detected with applications such as Self-Assessments, building tours, feedback surveys, and adverse event notifications

    To create the most suitable working environment for our employees; to ensure employee safety by reducing the risks that may develop in the field, to make our employees feel valued by carrying out studies that increase their satisfaction,

    To constantly review the system and detect errors that originate and/or may originate from the processes related to health service delivery, and to provide the necessary improvements. To support personnel training in this context by giving importance to studies aimed at reducing errors originating and/or may originate from personnel,